housekeeping

DRESS CODE

Smart/ casual with a 'touch of red' for the Gala event.

PHONE/ TABLET CHARGING

Information to be made available shortly.

WIFI

Free wireless internet is provided by the ACC and can be accessed throughout the venue. The service is suitable for checking emails and basic web browsing, however connections are not guaranteed due to the varying number of users connected at one time.

CAR PARKING

The ACC operates two convenient on-site car parks; the Riverbank car park accessible from Morphett Street, via Festival Drive and the North Terrace car park accessible from North Terrace. Both car parks provide:

  • Under cover parking – for all weather protection

  • Access to the ACC via a lift

  • Access twenty four (24) hours a day, seven (7) days a week

  • Security patrols and video surveillance

  • Card payment options (major credit cards, debit cards and mobile pay)

  • Accessible car parking spaces

Their location directly under the ACC means that attending events is fast, efficient and easy. Parking vouchers are available on request from your Event Planner which can be charged back to the master account. For further information on the ACC’s car parking facilities and rates, please follow this link. For further information on additional car parking available close to the ACC, please follow this link.

PUBLIC TRANSPORT

The closest taxi rank is located outside the Railway Station (adjacent to the Intercontinental) and is a two (2) minute walk from the ACC. Taxis can be ordered at main reception for collection in front of the venue on North Terrace. Uber is also in operation within Adelaide providing another convenient mode of transport. The historic Adelaide Railway Station is located a two (2) minute walk from the Centre, with train lines throughout greater Adelaide. A tram stop is just in front of the Adelaide Railway Station, with trams operating along North Terrace, and from the Adelaide Entertainment Centre to Glenelg, though the city. Trams are complimentary within the CBD. The free City Connector bus is an easy way of navigating around Adelaide.

ACCESSIBILITY

The entire ACC, is completely accessible, with lift and escalator access to all levels. A range of accessibility options and facilities are also in place including hearing loops, unisex accessible toilets, wheelchair lifts to stages, and accessible car parking spaces. A limited number of wheelchairs are available for loan to guests attending events at the ACC. The service is provided free of charge, and guests can pre-book by contacting main reception on 08 8210 6782 or email

 

CLOAKROOM AND LUGGAGE STORAGE 

Complimentary cloakroom and luggage storage facilities are available at main reception in the East Building and reception in the West Building, serviced by ACC staff. Should you anticipate large volumes of luggage requiring storage on the last day of your event, please alert your Event Planner.

 

FIRST AID, MEDICAL FACILITIES

First aid facilities are available to all users of the ACC with qualified first aid staff readily available. First Aid Rooms are located adjacent to the main reception in the East building, next to the central entrance and also in in Foyer L of the Western Building. All are available for use twenty four (24) hours a day.

MEDICAL CENTRES

UniSA Health Medical ClinicCity West Campus 27 North Terrace (entry via Gray Street), Adelaide Phone: 1300 172 996 500m away, approximate seven minute walk. Open Hours: Monday – Friday 8:00am - 6:00pm

Hindmarsh Bowden Health 334 Port Road, Hindmarsh Phone: 08 8417 7700 4km away, approximate ten (10) minute walk. Open Hours: Monday – Friday 8:00am - 8:00pm Saturday and Sunday 8:00am - 6:00pm

AIRPORT

The international airport is a seven (7) km drive from the CBD. For further information on the ACC’s directions from the airport, please follow this link .

ATM’s

The closest ATM's are located in the Skycity Casino, which is a two minute walk from the ACC. Alternatively there are several ATM's located in Bank Street which is a five minute walk from the ACC. Cashless Venue Please note, as part of our efforts to deliver more efficient service, Adelaide Convention Centre is a fully cashless venue. We accept payment via card only for all onsite charges, including car parking, food and beverages. All credit cards, debit cards, Apple Pay and Android Pay are accepted.